Troubleshooting

Read about the frequent encountered problems and how to solved them

4 articles in this collection
Written by Constance Becquart and Ninon Durivault

I flash, and, nothing happens

This article is coming soon, stay tuned!

Written by Constance Becquart
Updated over a week ago

I only have red signals

This article is coming soon, stay tuned!

Written by Constance Becquart
Updated over a week ago

I received a new access but, I can't see it on my app

This article is coming soon, stay tuned!

Written by Constance Becquart
Updated over a week ago

I can't log into my account

From the app or the website, it seems you didn't succeed in logging into your BrightLock account.

Written by Ninon Durivault
Updated over a week ago