Troubleshooting
Read about the frequent encountered problems and how to solved them
4 articles in this collection
Written by Constance Becquart and Ninon Durivault
Written by Constance Becquart and Ninon Durivault
I flash, and, nothing happens
This article is coming soon, stay tuned!
Written by Constance Becquart
Updated over a week ago
Updated over a week ago
I only have red signals
This article is coming soon, stay tuned!
Written by Constance Becquart
Updated over a week ago
Updated over a week ago
I received a new access but, I can't see it on my app
This article is coming soon, stay tuned!
Written by Constance Becquart
Updated over a week ago
Updated over a week ago
I can't log into my account
From the app or the website, it seems you didn't succeed in logging into your BrightLock account.
Written by Ninon Durivault
Updated yesterday
Updated yesterday